Transform your experience

As we look forward into 2021, Messagepoint is focused on helping you transform your experience – both your customer experience and your Messagepoint experience. To that end, we have reformulated Content Centricity as a virtual event and narrowed in on new and upcoming advancements in our solutions.

Our shortened, half-day general conference on Wednesday, March 24th is followed by optional hands-on training sessions Thursday, March 25th, and Friday, March 26th. Content Centricity 2021 is the can’t miss event for every Messagepoint customer and partner. We can’t wait to see you online!


Jay Baer

President, Convince & Convert

Jay Baer teaches businesspeople how to turn their customers into more customers. A founder of five, multi-million dollar companies, Jay delivers highly customized, engaging keynote presentations on word of mouth, marketing, customer experience, and customer service. His consulting firm, Convince & Convert, provides strategic counsel to the world’s most iconic brands like Caterpillar, Oracle, 3M, Adidas, and The United Nations. The best-selling author of six books, Jay was recently inducted into the Professional Speaker Hall of Fame and the Word of Mouth Marketing Hall of Fame. He is also the host of the award-winning Social Pros podcast.

Steve Biancaniello

CEO, Messagepoint

Chris Miller

EVP, Product Development

Patrick Kehoe

EVP, Product Management


General Session   |   Wednesday, March 24th   |   11:00am ET – 2:30pm ET

Free to attend for current Messagepoint customers and partners

Jay Baer | Rewire: How to reconnect with your customers and boost your business

Steve Biancaniello | Transform your experience

Jordan Smith | Transform your interactive experience

Ken Toy | Transform your digital experience

Patrick Kehoe | Transform your composition experience

Bonus Content | Messagepoint Product Roadmap 2021 and Exclusive On-demand content


Hands-on Training (Optional add-on)

US$199 for four sessions across two days

Training Day One   |   Thursday, March 25th

10:00am – 12:00pm ET

Choose one:

Messagepoint: A Closer Look

Troubleshooting in Messagepoint

12:30pm – 2:30pm ET

Choose one:

Messagepoint for Digital Communications

Messagepoint Best Practices / Tips & Tricks

Training Day Two   |   Friday, March 26th

10:00am – 12:00pm ET

Choose one:


Troubleshooting in Messagepoint

12:30pm – 2:30pm ET

Choose one:

Data Management

Messagepoint Best Practices / Tips & Tricks

What you need to know


Content Centricity will take place as a completely virtual event for the first time in 2021.


Content Centricity (General session) Wednesday, March 24th, 11:00 am ET – 2:30 pm ET

Content Centricity (Hands-on Training) Thursday, March 25 & Friday, March 26 (times vary).


Registration for the general conference is free, with optional training for US$199.

Accessing the virtual event

You can access the link to the virtual event using any standard web browser or mobile device. No additional software needs to be downloaded.

Contact us

Feel free to contact us if you have any questions at


Content Centricity 2020 was held February 26-28, 2020 in Orlando, Florida. All of our customers, partners, and speakers made it a great conference and ensured there were lots of opportunities to learn, network and had fun in the process!

Transform your experience on
March 24-26, 2021