Why should I attend?

Better content means a better customer experience. If you’re a business or IT professional, you’ll find out how to reinvent your content management and delivery. Learn how to:
• consider your future with AI,
• positively impact CX with your content,
• ensure the accessibility of your communications,
• more intelligently manage and scale complex content,
• integrate with Salesforce & AEM,
• and more.

SEE FULL SCHEDULE

HOW MUCH DOES IT COST?

Special group rates or corporate discounts are also available. Click here to contact us for more information.

Are you travelling from outside of Canada? You’re in luck! You save even more because all prices are in Canadian dollars.

Price does not include $2.20 service fee and 13% HST.

GENERAL PASS

$599CONFERENCE ONLY | JUNE 12 & 13
  • All sessions including keynotes from CX expert Megan Burns and world-renowned marketer and author Mitch Joel, and CCM expert Kaspar Roos
  • Expert panel discussions
  • Welcome and closing reception
  • Unique venue experience in the heart of downtown Toronto
  • Breakfast, lunch, and snacks provided

 

EDUCATION PASS

$399TRAINING ONLY | JUNE 11

 

COMBO PASS

$799TRAINING + CONFERENCE | JUNE 11-13
  • All sessions including keynotes from CX expert Megan Burns and world-renowned marketer and author Mitch Joel, and CCM expert Kaspar Roos
  • 6 training courses valued at more than $2,500
  • Expert panel discussions
  • Welcome and closing reception
  • Unique venue experience in the heart of downtown Toronto
  • Breakfast, lunch, and snacks provided

 

 

Need to convince your boss? Download the conference justification template.

KEYNOTE SPEAKERS

JUNE 12 | 8:50 AM | CINEMA 3

Megan Burns
Customer Experience Expert
Megan is an expert in customer and employee experience, culture, change management, and human behavior. She has spent more than a decade studying what the world’s best companies do differently as an analyst in Forrester’s CX research practice. These days, Megan focuses on how behavioral science can make CX and EX programs more effective and bring humanity back to business. She was recently named one of the top 15 women influencers in her field.

JUNE 12 | 1:30 PM | CINEMA 3

Kaspar Roos
Customer Communications Expert
Kaspar is a leading expert, consultant, and recognized thought-leader in the Customer Communications Management industry. He is the CEO and founder of Aspire, a boutique consulting firm specialising in the Customer Communications Managementand Digital Customer Experience industries. Kaspar has more than 15 years of experience in the CCM space and is a regular speaker at industry conferences and events. He has worked with every leading CCM technology vendor and many leading service providers to help them with strategy and business development.

JUNE 13 | 8:50 AM | CINEMA 3

Mitch Joel
World-renowned Marketer and Author
When Google wants to explain innovation and marketing to the top brands in the world, they bring in marketing and communications visionary Mitch Joel. Dubbed the “Rock Star of Digital Marketing” by Marketing Magazine and named one of the top 100 online marketers in the world, Mitch Joel is President of Mirum – a global digital marketing agency operating in 20 countries with over 2500 employees. He was awarded the highly prestigious Canada’s Top 40 Under 40.

WHAT’S THE SCHEDULE?

Monday June 11 (Optional)

PRE-CONFERENCE TRAINING

Morning session
9:00 AM – 12:00 PM
Location TBD

Afternoon session
1:30 PM – 4:30 PM
Location TBD

Tuesday June 12

CONFERENCE DAY 1

8:00AM – 5:00PM
TIFF Bell Lightbox

WELCOME RECEPTION

6:00PM – 9:00PM
Montecito

Wednesday June 13

CONFERENCE DAY 2

8:00AM – 5:00PM
TIFF Bell Lightbox

CLOSING RECEPTION

6:00PM – 9:00PM
Luma

 

REVIEWS

HOW WAS IT LAST YEAR?

The atmosphere was top notch. I loved attending the customer case studies and enjoyed the interactive panels a lot. Can't wait to see what next year will bring and I expect the roadmap to be disruptive!-
Very well put together with a great group of folks. The atmosphere was top notch. The content delivered was fantastic and on point to what I expected.-
Overall, an excellent opportunity to learn more about Messagepoint as a company and product, and to network with other partners who are using the platform in their organizations.-
Innovative location, great ambience, delicious food, excellent networking opportunities and knowledgeable sessions to make a perfect conference.-
Fantastic conference, great speakers, great topics, great food. Looking forward towards 2018!-
Great conference! Every extra detail was tended to, between shuttles, umbrellas, cocktails, food and the warm and friendly people of Messagepoint.-

HOST CITY

TORONTO

We are proud to host the 2018 conference in Toronto, the most culturally diverse city on the planet.

VENUE

TIFF BELL LIGHTBOX

Located in Toronto’s entertainment district, the TIFF Bell Lightbox is home to the Toronto International Film Festival.
350 King St W, Toronto, ON M5V 3X5

OUR PAST SPONSORS

Messagepoint-sponsor-Canon
Messagepoint-sponsor-RRDonnelley
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Content Centricity Conference 2018 provides great exposure for your brand. Download the sponsorship package

WHERE CAN I STAY?

We’ve hand-picked a list of local hotels that are just a short walk away from TIFF Bell Lightbox. To see the full list, click the button below.

GET IN TOUCH

If you have any questions, let us know.